We have FREE Worldwide Shipping for orders over $130
Depending on your location and order type, here are an average estimate calculations in business days of when should you expect your order:
Note that these times are calculated on average according to previous orders that were made and times may vary. Use them for reference and do not hesitate to keep in touch with us so we can provide you the most updated information when you should expect your delivery.
All shipping methods (where applicable) have tracking. Note that the quality of tracking may differ for some local carriers. All tracking numbers (where applicable) can be found in the shipping notification emails we send out.
Note that international shipment tracking may take up to a few days to display any updates but that doesn't necessarily mean the shipment is lost.
WHY IS MY ORDER BEING SHIPPIED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
Please note we can't ship to armed forces (APO / FPO).
We will be always open about our services and absolutely transparent when it comes to everything that concerns you directly as a customer. Here is why we want to make sure that you are aware of the below disclaimers that we want to stress out:
- We are making sure you are getting the best of quality available on the market. We are doing consistent research on how we can provide you with the best selection for your special gaming moments. It is why we work with different suppliers for different items and the merch you ordered might not be delivered in bulk. There might be cases when you will receive your packages one by one.
- EU customers - please be aware that each one of our items is being shipped from different locations all over the USA. Depending on the product you order, it might arrive from a different location within the USA.That being said - for every order that exceeds 150 EUR, there will be additional VAT on your order when it reaches the customs in the country you are situated. VAT rates are different for every EU member, so please familiarize yourself with your local rates.
- Speaking about customs, please note that every matter or business with local customs authorities are on behalf of you, the customer.